Frequently Asked Questions

312 Kitchen & Bath provides premier custom design and luxury remodeling services for kitchens, bathrooms, and complete renovations throughout Illinois and Texas, proudly serving greater Chicago, Dallas-Fort Worth, and Austin.

Yes, our luxury design and remodeling services cover entire homes, townhouses, and condominiums—including family rooms, basements, laundry rooms, powder rooms, and more.

We work exclusively with ProSource and Ferguson, whose stunning nationwide showrooms offer a vast selection of luxury finishes, premium materials, and top-tier brands for your project. Their expert showroom consultants and designers provide you with our best available pricing and discounts on all your selections with full transparency. For your convenience, showroom consultations are available by appointment on both weekdays and Saturdays.

A high-end kitchen or bathroom requires a cohesive vision. One of the most common pitfalls is attempting a partial update on a space that demands a full renovation—a compromise that rarely satisfies homeowners in the long run. To protect your investment, we always advise executing a comprehensive, top-tier remodel from the start, or pausing until your budget aligns with your ideal vision.

Absolutely! The majority of our clients occupy their home, townhouse, or condo during their renovation. This includes individuals and families of all ages—from expecting mothers, kids, and pets to busy professionals and people with special needs. At 312 Kitchen & Bath, we know that a construction zone in someone’s living space requires a delicate and respectful process, which we deeply understand and have extensive experience managing.

Yes! At 312 Kitchen & Bath, we routinely partner with clients who are relocating, traveling, or short on time. We can easily launch your luxury remodel completely online through video consultations, phone calls, and email. Next, our design team and trusted showroom partners at ProSource and Ferguson manage your material selections remotely, keeping your project moving seamlessly.

Once we have access to your property, our skilled general contractors handle all site preparation, demolition, and installation, sending you regular photo and video updates until your final walk-through.

Depending on your project design and construction requirements, our remodel quote may include permits, project preparation (covering floors and walls), demolition, disposal, framing, materials, mechanical rough-ins (HVAC, plumbing, electrical), insulation, drywall, finish carpentry, millwork, painting, and clean-up. Throughout the build, we and our suppliers will install all of your finishes, such as cabinetry, hardware, countertops, backsplashes, flooring, tile, stone, plumbing and lighting fixtures, appliances, and accessories. Ultimately, all workmanship, installation, and finishes are fully backed by a warranty you can trust.

A luxury renovation demands flawless materials, from custom cabinetry to premium stone countertops and fixtures. To ensure absolute transparency, we omit finish materials from our structural remodel quotes—eliminating the restrictive, unrealistic "allowances" common in the industry. Instead, we give you direct access to our exclusive trade discounts at ProSource and Ferguson. This puts you in complete control of your finishes budget, backed by the peace of mind that we never mark up prices or profit from your material selections.

At 312 Kitchen & Bath, our clientele is as diverse as our design style. We proudly serve a wide range of homeowners, including dynamic young professionals, esteemed executives, doctors, attorneys, retirees, and high-profile individuals in sports, politics, and entertainment.

A luxury renovation demands a fully licensed, insured contractor committed to exceeding International Residential Code (IRC) standards. True precision requires advanced techniques; we install and align everything from custom cabinetry to stone flooring using laser leveling systems. For instance, our custom shower systems feature fully waterproofed cement walls and concrete basins that are rigorously water-tested prior to tile installation. This uncompromising structural integrity allows us to back all craftsmanship with a comprehensive one-year warranty.

Most of our clients' remodeling projects range in cost from $25,000 to $250,000 or more, though we routinely execute million-dollar and multi-million-dollar renovations. Leading industry sources like HGTV, Zillow, and the National Kitchen and Bath Association recommend budgeting between 5% and 15% of your home's total value for a complete kitchen or primary bathroom remodel. Total costs naturally vary based on spatial square footage and material tier. For example, a luxury kitchen appliance package can easily range from $10,000 to over $25,000, just as a premium soaking tub can cost anywhere from $500 to $5,000. Fortunately, because you receive our direct trade discounts, our showroom consultants will help you select options tailored perfectly to your style and investment goals.

Yes, our experienced supplier consultants and designers at ProSource and Ferguson provide expert guidance when selecting beautiful materials, finishes, styles, and colors for your remodel. Depending on your project scope, they will create detailed 2D and 3D design drawings alongside a picture portfolio of your selections to bring your new space to stunning visual life. They can also provide product and material samples for you to take home to ensure you love every selection.

Our strategic alignment with industry giants Ferguson and ProSource gives our clients direct access to the largest wholesale product and material selection in North America. By leveraging their multi-billion dollar purchasing scale, we pass preferred trade pricing directly to you. While you retain the freedom to shop anywhere, both partners feature robust price-matching guarantees to ensure you never overpay for your curated selections. For total financial transparency, you complete your product transactions directly with our suppliers using our exclusive volume discounts.

We source our skilled general contractors and master installers directly through our trusted networks at ProSource and Ferguson. Every contractor is fully licensed, insured, and backed by years of elite industry experience. Because our labor teams originate from these premier supplier relationships, you can move forward with absolute confidence, knowing they are deeply committed to providing outstanding service and exceptional results for your remodeling project.

To ensure flawless execution, your renovation will be overseen by a dedicated general contractor assigned exclusively to your home. They provide comprehensive project management—including meticulous daily scheduling, demolition, structural builds, craftsmanship supervision, and municipal inspections. Furthermore, they handle all logistical coordination with ProSource and Ferguson, ensuring your curated finishes arrive precisely when needed for seamless installation.

Project durations naturally fluctuate based on structural scope and property logistics. As a general benchmark, when all finish materials are staged and ready for delivery, a standard luxury kitchen or bathroom renovation requires 6 to 8 weeks from demolition to final hand-off. To ensure maximum efficiency, our payment milestones align directly with performance, meaning our master craftsmen are financially incentivized to complete your build swiftly while maintaining meticulous standards. When material turnarounds—particularly custom countertop fabrication—are optimal, our streamlined process can deliver a completed transformation in as little as 4 weeks.

Our team specializes exclusively in full luxury remodels of kitchens, bathrooms, and entire living spaces, where all (or most) finishes are replaced. We do not offer partial remodels, cosmetic touch-ups, or repair services unless integrated into a kitchen or primary bathroom renovation.

We are committed to matching or beating any written proposal you receive from another reputable, licensed general contractor. To qualify, the competing bid must reflect an identical scope of work and align with our premium standards of quality.

Your initial remodel payment will be invoiced via email, allowing you to pay securely online. We accept all major credit cards, Apple Pay, and ACH bank transfers with zero additional processing fees. Once your project demolition begins, all subsequent milestone payments are paid directly to your on-site general contractor. For your project finishes, you will pay our suppliers directly at ProSource and Ferguson, who accept major credit cards, ACH bank transfers, and standard checks.

At 312 Kitchen & Bath, we are not a faceless business. You will work directly with owner Eric Carter, a trusted partner who has guided countless high-end homeowners and celebrities through seamless home transformations. While some firms restrict you to small showrooms with limited selections, we partner directly with ProSource and Ferguson. Their expansive, beautiful showrooms offer an unmatched variety of high-quality products and stylish materials at highly competitive rates due to their nationwide buying power. Best of all, we pass our exclusive trade pricing and discounts directly to you with full transparency, helping you maximize your investment.

Our website gallery proudly showcases a curated collection of our own completed luxury remodeling projects. To supplement our portfolio, we also feature a handpicked selection of trending kitchen, bathroom, and living space designs to offer style and color inspiration. This diverse visual lookbook is designed to help you explore the endless architectural possibilities for your own home transformation.

We understand that transforming your kitchen, bathroom, or whole home is an exciting yet monumental journey. Our streamlined design and remodeling services are intentionally structured to deliver the pinnacle of affordable luxury without the stress. Our dedicated build teams focus on delivering exceptional craftsmanship at highly competitive rates, while our showroom consultants curate stunning, budget-conscious finish selections tailored to your style. Most importantly, our professional design guidance is fully integrated into your project at no additional cost.

Your luxury remodel begins by requesting a free quote and scheduling your virtual project consultation with design and build expert Eric Carter. Via phone, FaceTime, or Zoom, we will review your design wish list and discuss our streamlined remodel process. From your project details and photos (or an on-site visit), we’ll provide you with a competitive quote. 

Once you e-sign our proposal, we’ll coordinate your project measure and shopping dates at ProSource and Ferguson. There, our expert consultants and designers will help you select beautiful finishes, including products, materials, and colors. Finally, our dedicated general contractor will manage the construction work from start to finish to deliver stunning, stress-free results.